How to appeal a declined SASSA grant application
If SASSA declines your social grant or SRD application, you can ask for the decision to be reconsidered by lodging an appeal with the Independent Tribunal for Social Assistance Appeals (ITSAA). Appeals are submitted online through the SASSA SRD portal.
| What you need | Details |
|---|---|
| Time limit | Submit the appeal within the window stated on your notification |
| Where | srd.sassa.gov.za — open ‘Exercise my right to appeal’ and choose ‘Lodge an Appeal’ |
| Identity | Your South African ID number and the cell phone number registered on the application, confirmed with a one-time PIN |
| Details | The month of the declined grant and the reason for your appeal |
| Evidence | Any supporting documents, such as proof of income, medical reports or proof of residence |
| Outcome | The ITSAA reviews the appeal and notifies you of the outcome; processing time can vary |
Give a clear, specific reason and correct any errors in your application before appealing. Receiving a replacement decision can take several weeks.